Return & Refund Policy – BIaaS by Exology
Because our products are digital and instantly accessible, we do not offer returns or refunds once a purchase is completed.
Exceptions:
Refunds may be granted only in the following cases:
Technical issue on our side that prevents access to the product and is not resolved within 7 business days.
Duplicate payment or accidental multiple purchases.
What to Do:
If you believe you qualify for a refund, contact us within 7 days of purchase at support@exology.co with:
Your full name
Purchase receipt
Reason for refund request
We aim to respond within 2 business days.
